Frequently Asked Questions

General Scanning FAQ

  • With a wide array of available scanners it can daunting to select one that best fits your requirements. Important factors to consider are:

    Accuracy: How true does the scanner’s measurement need to be relative to the real value of the object?

    Resolution: How much detail do you need in a scan?

    Object Size: What is the size of the objects you are looking to scan?

    Portability: Do you need to travel frequently or scan in remote locations?

    Color: Do you need to capture color detail of the object?

  • Generally, we recommend a computer with the following specifications for 3D scanners:

    Windows 8.1/10/11 CPU – Intel Core i9 Video card – 16GB, OpenGL 4.3 64GB of RAM USB 3.0/3.1 In general, we recommend using PCs or laptops manufactured after 2020escription

    Specifications may vary depending on additional specific software requirements.

  • To perform 3D Scanning, to capture, process and produce a Mesh file, you need both hardware and software. Software like Artec Studio and Scantech DefinSight interface with the scanners and provide the necessary tools to process and produce your finish file.

    If you intend to use the scan data for further design or analysis work, additional software will be required that provide the specific tools for your application.

    For 3D modelling software such as Quicksurface or DesignX can be advantageous.

    For analysis applications such as QC inspection or deviation reporting, Polyworks Inspector or ControlX are very powerful.

Artec Studio FAQ

  • Artec Studio now supports photo, video, and 3D scan data. That means you can create 3D models using data captured with pretty much any camera-equipped device.

    Previous versions of our software required you to own a 3D scanner. Now anyone can use their smartphone to take photos or videos and then turn these into beautifully textured 3D models.

  • Artec Studio may now feature photogrammetry, but it remains an industry-leading professional 3D scanning software that supports structured-light, LiDAR, and target-based laser devices.

    This includes the entire Artec 3D scanning range: the wireless Artec Leo, metrology-grade Spider II, versatile structured-light Eva, as well as the industrial Point, desktop Micro II, LiDAR Ray II, Metrology Kit, and a selection of previous models. More information can be found in the software’s technical specifications.

  • Each license of Artec Studio can be installed only on one (1) PC. Such license is non-transferable, except the following circumstances: when the original machine that Artec Studio license was used on: (i) becomes non-functioning or obsolete; and (ii) is taken out of service. In such cases, the license is transferable to a replacement machine.

  • Artec Studio is available in 2 editions:

    Artec Studio (lifetime) - one-time purchase, no expiration date, not upgradable to any new major versions of Artec Studio, only minor updates (bugfixes are available).

    Artec Studio (subscription) - a subscription-based license, minor updates and free upgrade is available as long as the license is active. A standard subscription lasts for 13 months (1year + 1 extra month) and can be renewed or extended at any time. You can save costs when you pay for 5-10 years subscription at once.

    All editions are available as 1, 2 and 3 licenses pack.

  • Simply take photos or capture a video of an object from all angles and upload the data to Artec Studio. Then choose object or scene reconstruction (whichever it is you’re aiming to digitize) and the software’s advanced algorithms will do the rest.

    For a deeper dive into how the technology works, visit the Artec Studio Photogrammetry page.

Artec Leo FAQ

  • Thanks to its extended field of view, Leo excels at capturing both medium-sized objects such as gearboxes, castings, furniture, statues, and the human body, as well as large objects like automotive parts, turbines, ship propellers, small boats, and room interiors.

  • HD is a scanning mode powered by artificial intelligence algorithms that allows you to create sharper, cleaner, and far more detailed 3D models with a resolution 2X higher than that of the original SD data. In HD Mode, a resolution of up to 0.2 mm can be achieved and your Leo can capture much smaller and thinner elements, hard-to-reach areas, black and shiny surfaces and other parts that were difficult or impossible to capture before. HD Mode is available for Leo and Eva scanners running Artec Studio 15.1 or higher.

  • Leo stands out by being completely wireless. Unlike other 3D scanners that need to be connected to a computer or tablet to display scanning results, Leo has an integrated computer and touch screen onboard, where you can see results in real-time.

  • When it comes to 3D scanning of medium and large objects, such as cars or airplanes for example, portability is key. A regular 3D scanner connected to a PC for scanning can be inconvenient to carry around and maneuver, especially for hard-to-reach areas. With Leo, this is not an issue. You can walk around the object holding the Leo like you would a video camera, without worrying about the wires that could get in your way, or needing to switch to a different screen to see the results. It’s all there, conveniently combined in one single unit.

Artec RayII FAQ

  • Artec Ray has a working range of 0.5 meter up to 130 meters.

  • Artec Ray II has the following 3D point accuracy:

    1.9 mm @ 10 m

    2.9 mm @ 20 m

    5.3 mm @ 40 m

  • No, it is not posible to use any other USB Flash driv only those suplied with Artec Ray II (2 USB drives are included in the default package). All scanned drive is stored on USB drive. It is capacity 256 GB.

    Artec 3D USB drive has an industrial Grade - durable and reliable enough to withstand harsh conditions such as extreme temperatures, vibrations, shocks, and humidity. The grade is confirmed by testing.

  • Yes, Artec Ray II can be used upside down (inverted 180°, or angled 90°).

  • Any tripod used with the RayII, must be able to support at least 5 kg (11 lbs). Most engineering or surveying tripod should work fine. Heavier tripods will work best because they are more resistant to wind gusts and inadvertent tip-over. The Artec Ray II has a special adapter to setup it on the industrial tripod with 5/8" mounting screw.

    Click here to see the recommended tripods.

  • Artec Ray II is supported starting from Artec Studio 18.